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Updated: Aug 24, 2026
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Avaya 6002.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication Manager Administration | - Core Administration
|
| Installation and Initial Configuration | - Server and Platform Installation
|
| Avaya Aura Communication Manager Architecture | - Communication Manager Release 6.0 Overview
|
| Media Gateways and Hardware | - Gateway Configuration
|
| Licensing and Software Management | - License Administration
|
| Communication Manager Messaging | - Messaging Implementation
|
| Maintenance and Troubleshooting | - System Diagnostics
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)
A) Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
B) Call the messaging hunt group from any of the stations to ensure it is answering.
C) Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
D) Call the station and after the call is answered leave a message.
E) Log into communication manager messaging to verify CDOM is running.
2. Hunt group number 99, with group extension 4199, is administered for messaging.
Which command needs to be executed at the SAT terminal to troubleshoot hunt group 99?
A) Display real time logs hunt group 99
B) Shoe tracelog huntgroup 4199
C) List trace hunt-group 4199
D) View logs real time huntgroup 99
3. Which greeting should be received when you are calling the messaging Hunt group?
A) Welcome to messaging
B) Your call is being answered by Audix
C) Please leave a message after the tone
D) Welcome to Audix
4. Which statement describes how the communication message application is enabled the first time after the installation?
A) Communication manager messaging is enabled by default after the installation.
B) Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
C) Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
D) Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
5. Which screen is used while upgrading the system platform from release 6.0.0.09 to release 6.0.0.11?
A) Console domain Server Management Path management
B) Console domain Virtual Machine Management
C) Console domain Server Management Platform Upgrade
D) Communication manager Web interface
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
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