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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool named ConPool01. You implement Enterprise Voice. Some users still use desktop phones that are connected to the local Private Branch Exchange (PBX) to make and receive calls. Some users who have PBX desktop phones report that they can no longer make or receive calls with their desktop phones. You need to ensure that users can place calls from their desktop phones. What should you do?

A) In Voice Routing, create a new Dial Plan.
B) Validate configuration for the Line Uniform Resource Indicator (URI).
C) On the Edge server, download the certificate chain and then restart the Lync services.
D) In Voice Policy, select the Enable bandwidth policy override checkbox.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 servers. All of the company servers are located in the company datacenter. All users have Lync
2013 installed on their local computers. You deploy a virtual desktop infrastructure (VDI) environment to a pilot group of users. You install the Lync VDI plug-in and plug Lync compatible devices to the users' computers. Users report that Lync 2013 fails intermittently when pairing with the Lync VDI plug-in. You need to ensure reliable access to Lync 2013 for this pilot group of users. What should you do?

A) Run Windows 7 Service Pack 1 or higher on the local computers.
B) Uninstall Lync 2013 from the local users' computers.
C) Configure the remote desktop client settings so that audio plays on the local computer and remote recording is disabled.
D) Set EnableMediaRedirection to $FALSE for all VDI users.

3. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for the Contoso company. The datacenter consists of one pool that is running Lync 2013. Contoso has a second Active Directory Domain Services (AD DS) site with a domain controller. The Lync server pool fails. You need to recover the Central Management Store (CMS) and users. Which three actions should you perform? (Each correct answer presents part of the solution. Choose three.)

A) Run the Invoke-CsPoolFailover cmdlet.
B) Create a Backup pool.
C) Run the Install-CsDatabase and Move-CsManagementServer cmdlets.
D) Run the Move-CsDatabase and Set-CsManagementServer cmdlets.
E) Run the New-CsRegistrarConfiguration cmdlet.

4. You support a customer whose Microsoft Lync Server 2013 Enterprise environment that is configured with Enterprise Voice and Dial-in Conferencing. You remove the server that is hosting the File Store by using the Lync Topology Builder.
You add and define a new file server and publish the topology. Conference attendees report that they no longer hear their names played when they join or leave a conference. You need to ensure that conference attendees hear their names played when they join or leave a conference. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Restart the Conferencing Attendant application.
B) Run the Test-CsDialInConferencing cmdlet.
C) Run the Set-CsDialinConferencingConfiguration cmdlet.
D) Restart the Conferencing Announcement application.

5. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Extract the MSI from the executable and run the install.
B) Upgrade the operating system to Windows 7 Professional.
C) Install Microsoft Silverlight.
D) Install the Lync Audio/Video ActiveX Plugin.

Solutions: