Last Updated: Oct 18, 2026
No. of Questions: 108 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Practices and Governance | 10% | - Public sector implementation best practices - Accessibility and compliance standards - Performance optimization |
| Topic 2: Government Community Cloud | 20% | - GCC features and capabilities - Constituent engagement features - Permitting and licensing capabilities - Case management for government |
| Topic 3: Configuration and Customization | 15% | - Lightning Experience customization - Reporting and analytics for public sector - Workflow and approval processes - Constituent engagement portal configuration |
| Topic 4: Public Sector Solutions Overview | 15% | - Key use cases and common scenarios - Government and Public Sector industry fundamentals - Salesforce Public Sector Solutions product positioning |
| Topic 5: Public Sector Data Model | 20% | - Service territory and location-based services - Constituent and household data model - Permit and license object relationships - Case and investigation management |
| Topic 6: Implementation Considerations | 20% | - Security and compliance requirements - Data migration considerations - Integration patterns for government systems - User adoption strategies |
Bobahaven has purchased the Licenses, Permits, and Inspections modules of Agentforce Public Sector and is eager to transform its constituents ' experience by providing authenticated digital permit applications and self- service for constituents. Bobahaven ' s marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has stressed that user experience is a high priority at Bobahaven, and the digital experience should be pixel-perfect.
Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven ' s constituents?
Correct Answer: B 🗳️
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A government agency wants to automate the validation of an applicant ' s date of birth from a driver ' s license or passport.
Which features are required to automate the validation of the date of birth?
Correct Answer: B 🗳️
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The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics for the Licensing, Permits, and Inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?
Correct Answer: C 🗳️
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A Public Sector Organization (PSO) is responding to an emergency and wants to provide a way for constituents and businesses to access resources and submit requests for services and programs. The PSO wants to leverage Public Sector Solutions (PSS) components, where possible, and offer a digital experience to end users.
What three prerequisite items should the Technical Consultant advise the PSO to configure so that PSS components can be used?
Correct Answer: A,D,E 🗳️
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A nonprofit organization that works for displaced and unemployed persons has seen a large number of unemployed claims and currently uses Public Sector Solutions to set up and disperse funds. The System Administrator is responsible for setting the correct business rule using Decision Explainer for Unemployment benefits.
Which two Decision Explainers can be utilized?
Correct Answer: C,D 🗳️
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