Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Data Relationships
• Determining Appropriate Sharing Solutions
• Restricting and Extending Object, Record, and Field Access
• Territory Management

2. Automation, Change Management, and Auditing

• Change Management Options
• Sandboxes
• Deployment Tools
• Auditing and Monitoring

3. Analytics and Data Management

• Dashboards
• Report Types
• Data Quality Features and Policies
• Creating Reports

4. Sales, Service, and Content Applications

• Entitlements
• Salesforce Knowledge
• Products, Price Books, Schedules, and Quotes
• Content Management
• Service Cloud Console Toolkit
• Forecasting

5. Customization: Fields

• Administer standard fields
• Create selection fields: picklists and lookups
• Create new custom fields
• Maintain data quality
• Create formula fields
• Work with page layouts
• Work with record types and business processes

6. Managing Data

• Import new records using import wizards
• Keep records up to date with Data.com and social accounts and contacts
• Mass transfer records between users
• Mass delete records
• Back up data with a weekly export
• Update existing records with the data loader

7. Reports and Dashboards

• Create new reports with the report builder
• Filter reports
• Run and modify reports
• Print, export, and email reports
• Build dashboards
• Summarize report data with formulas and visual summaries

8.Automation

• Set up workflow rules and Process Builder
• Automate leads and cases
• Manage email administration

9. Managing the Support Process

• Understand the Salesforce Console
• Enable collaboration in the Service Cloud
• Analyze support data with reports and dashboards
• Automate the support process

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

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Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam

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