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Salesforce Certified Slack Administrator Sample Questions:

1. Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)

A) G Suite Auth
B) Azure SAML
C) Auth0
D) Okta

2. Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?

A) Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.
B) Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.
C) Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
D) Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.

3. You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.
The requirements:
* Users want to be able to access their old messages and integrate Slack with their calendars.
* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.
* Field representatives need to be able to access Slack securely on their company-owned mobile devices.
Based on the requirements, what should you recommend?
(Select the best answer.)

A) Move to the Slack Pro plan.
B) Move to the Slack Enterprise Grid plan.
C) Move to the Slack Business+ plan.
D) Stay with the Slack Free plan for another year.

4. A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

A) Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
B) Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
C) Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
D) Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads.

5. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Advise Workspace Admins to direct all members to Slack's website to review new features.
B) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
C) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
D) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

Solutions: