Prepare with latest Salesforce Arch-302 Pass-King Actual Torrent

Updated: Oct 25, 2026

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Salesforce Arch-302 Exam Syllabus Topics:

SectionWeightObjectives
Operational Excellence23%- Monitor and optimize platform operations
  • 1. Implement scalability and monitoring solutions
  • 2. Recommend best practices for long-term maintenance
  • 3. Identify performance bottlenecks and troubleshooting methods
  • 4. Support post-launch optimization activities
Multi-Cloud Architecture28%- Design scalable Salesforce multi-cloud solutions
  • 1. Design customer data synchronization strategies
  • 2. Evaluate integration patterns and middleware options
  • 3. Integrate Marketing Cloud and customer identity solutions
  • 4. Integrate B2C Commerce with Service Cloud
Discovery and Customer Success27%- Facilitate customer engagement and requirement gathering
  • 1. Recommend Salesforce products based on business needs
  • 2. Identify systems of record and solution risks
  • 3. Explain governance and DevOps lifecycle strategy
  • 4. Define implementation approach and project scope
Implementation Strategy22%- Plan deployment and delivery methodology
  • 1. Plan data migration and cutover activities
  • 2. Recommend security and compliance practices
  • 3. Establish release management and testing strategy
  • 4. Define environment management approach

Salesforce Certified B2C Solution Architect Sample Questions:

Question #1

A financial services firm with many high net-worth individuals Is about to implement Service Cloud, Marketing Cloud, and Salesforce Platform. Given the nature of the individuals, they are often required to adhere to financial regulations and civil procedures in regards to their data. This often requires restricting their data processing.
Given that requirement, what are three considerations the financial services firm should be aware of when limiting data processing across these clouds?
Choose 3 answers

  • A. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact
  • B. Consider deleting all of the customer data in order to adhere to the requirements.
  • C. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative.
  • D. Export relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data.
  • E. Restricting data within Service Cloud requires contacting a Service Cloud account representative.
Reveal Solution  Discussion  0

Correct Answer: A,C,D  🗳️

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Question #2

An organization wants to avoid sending post-purchase review emails until a customer has had a chance to receive and try out their order. The typical shipping duration is around 3 days, but the organization is unsure about how long it takes a customer to try the product once it has been delivered.
What should the company do to leverage its Salesforce product suite and optimize the open rates for its post- purchase emails?

  • A. Use Salesforce Order Management to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Einstein Engagement Split based on open rate to optimize the additional delay for product testing.
  • B. Use Salesforce Order Management to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Engagement Split with 1-, 2-, and 3-day Wait activity based on open rate to optimize the additional delay for product testing.
  • C. Use B2C Commerce to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Engagement Split with 1-
    , 2-, and 3-day Wait activity
    based on open rate to optimize the additional delay for product testing.
  • D. Use B2C Commerce to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Einstein Engagement Split based on open rate to optimize the additional delay for product testing.
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Correct Answer: D  🗳️

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Question #3

A company wants to integrate B2C Commerce and Service Cloud with Order Management so that customers who are shopping online can receive support from service agents during returns, exchanges, and payments.
The company wants to send order and transaction information to Service Cloud so that agents have the most up-to-date information when providing service to customers.
What capabilities of a B2C Commerce and Service Cloud integration can a service agent benefit from most?

  • A. Service agents leverage the entire case history inside of B2C Commerce.
  • B. Service agents leverage products, catalog, and inventory information directly in Service Cloud.
  • C. Service agents leverage order line items, shipment, and payment information in Service Cloud.
  • D. Service agents leverage order cancellation but only with custom development.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

Northern Trail Outfitters (NTO) wants to use Salesforce as a front end for creating accounts using the lead-to- opportunity process. When an opportunity is closed or won, an order must be created in the ERP, which manages orders. The organization has an Enterprise Service Bus (ESB) that supports the CometD protocol.
Which two integration approaches or steps should a Solution Architect recommend for this scenario?
Choose 2 answers

  • A. Enable ESB to subscribe to the platform event using the CometD protocol and notify the back-end ERP system to create the order asynchronously.
  • B. Enable ESB to publish to the platform event using the CometD protocol and notify the back-end ERP system to create the order synchronously.
  • C. Define a new platform event in the back-end system for the order details and then create a Process Builder process to initiate the platform event when the opportunity status changes to Closed-Won.
  • D. Define a new platform event in Salesforce and then create a Process Builder process to publish a platform event when the opportunity status changes to Closed-Won.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #5

A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.
What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?
Choose 2 answers

  • A. The subscriber in Marketing Cloud does not have a preferred locale set.
  • B. The locale is not set correctly in the body of the email template.
  • C. The ShippingMethods data extension is missing the label and description field for the corresponding locale.
  • D. The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

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