Prepare with latest Oracle 1z0-1038-22 Pass-King Actual Torrent
Last Updated: Oct 26, 2026
No. of Questions: 97 Questions & Answers with Testing Engine
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Every second counts when a brighter future is on the schedule. In 2026, ActualTorrent helps 1z0-1038-22 candidates compress preparation into efficient short-term study with 97 targeted Oracle Service Center 2022 Implementation Professional practice questions.
Oracle 1z0-1038-22 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Processes between Customers and Agents | 25% | - Describe agent assistance functionality - Manage standard text and variables - Generate outreach and feedback - Configure Service Level Agreements - Configure mail and mailboxes - Create and enhance business rules - Configure chat, cobrowse and advanced routing - Create message templates - Configure Guided Assistants - Set up products, categories and dispositions |
| B2C Service User Interface and Processes | 20% | - Implement UI modifications and automation via workspaces - Implement workflow processes - Create Browser User Interface workspaces - Describe message bases |
| B2C Service Service Console Extensions | 5% | - Configure add-ins and extensions |
| Reports and Analytics | 10% | - Describe B2C Service Analytics - Customize and share reports |
| Service Console Core Features and Access | 25% | - Perform export/import using Element Manager - Describe Core Business Objects - Use Data Lifecycle Management - Perform initial setup and configure Service Console - Set up navigation, permissions and user accounts - Explain configuration settings |
| B2C Service Products and Services | 20% | - Describe Service Level Agreements - Explain B2C Service products and services - Create queues, assignments, and standard application menus |
Oracle Service Center 2022 Implementation Professional: The Questions Everyone Asks First
Oracle Service Center 2022 Implementation Professional is an official Oracle exam, registered under exam code 1z0-1038-22. Passing it earns the Oracle Service Center 2022 Certified Implementation Professional certification at the Professional level. As an internationally recognized capacity standard, this credential speaks for your ability wherever your career takes you.
The Oracle Service Center 2022 Implementation Professional syllabus comprises 6 official domains. The heaviest include B2C Service Service Console Extensions (5%), Service Console Core Features and Access (25%), and B2C Service User Interface and Processes (20%). The complete outline is above on this page; a short, efficient study plan starts with knowing exactly where the marks live.
The Oracle Service Center 2022 Implementation Professional exam packs 58 questions into 90 minutes. Short-term preparation works best when every session is realistic, so run timed simulations in the ActualTorrent engine, keep your flag-and-return rhythm tight, and let repeated full-length runs build the pace the clock demands.
Oracle Service Center 2022 Implementation Professional requires 62% to pass, with an official registration fee of $368 USD. Retakes bill the full $368 USD again, so speed should never mean gambling. Compress your preparation with the ActualTorrent practice tests, and book once your scores clear the requirement reliably.
No formal prerequisites required; hands-on experience recommended
Policies change, so verify the current requirements before registering on the official exam page.
Oracle Service Center 2022 Implementation Professional registration goes through the official channels below.
For your schedule planning: the exam is delivered Online proctored or in-person at Pearson VUE test centers.
Oracle recommends the following training for Oracle Service Center 2022 Implementation Professional candidates.
On a short preparation timeline, combine any training with the 97 practice questions in the ActualTorrent 1z0-1038-22 package to convert learning into scoring ability fast.
Yes to both. ActualTorrent provides a free demo of the Oracle Service Center 2022 Implementation Professional questions so you can verify the quality first, and after purchase the newest practice material is free for one year from the date of your order. When that year ends, extending the update service costs 50% of the regular price.
Your purchase carries a 100% money-back guarantee with defined conditions. Take the Oracle Service Center 2022 Implementation Professional exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, with the update service on your original purchase retained.
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Oracle Service Center 2022 Implementation Professional Sample Questions:
Which three statements are true about headers of custom process models?
- A. They contain all possible events with the objects.
- B. They contain standard objects only.
- C. The/QDntain the version number of the Connect Common Object Model.
- D. The header section is always commented.
- E. They list only the events that are supported by the code implementation.
- F. The header section needs to be uncommented during testing.
- G. They contain the version number of the PHP script.
Correct Answer: B,D,E 🗳️
Which two statements are true about mailboxes?
- A. Outreach mailing uses a mailbox that is configured for processing emails between customers and agents.
- B. The Dbtstatus utility is responsible for having incidents created after an email is sent to the Service Cloud mailbox.
- C. Mails sent out from Oracle Service Cloud will always have custhelp.com in the email address.
- D. The Techmail utility is responsible for creating incidents when an email is sent to the Service Cloud mailbox.
- E. Techmail is responsible for pulling emails from single or multiple mailboxes.
Correct Answer: D,E 🗳️
Which two statements are true about generic objects?
- A. They automatically consider a package to consist of custom objects.
- B. They belong to a stand-alone class that is not derived from an RN object.
- C. They can be used with standard objects.
- D. They are used when working with custom objects only.
- E. They require the type of data to be set dynamically.
Correct Answer: A,C 🗳️
Which two statements are true about the Organization object in Service Cloud?
- A. It is widely used in Business-to-Business scenarios.
- B. It has a one-to-one relation with contacts.
- C. It has a one-to-many relation with contacts.
- D. It can be associated with incidents directly.
- E. It is required to create an incident.
Correct Answer: A,C 🗳️
Which three actions can a guide branch out to?
- A. Calling a URL
- B. Calling an add-in
- C. Creating an incident
- D. Inserting another guide
- E. Firing a named event
Correct Answer: A,D,E 🗳️
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