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1. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?
A) The CCR Agent is checked on the user's telephony tab.
B) All of the CCR licenses are being used.
C) The CCR Agent is not a CCR administrator.
D) The CCR Agent is not logged into the telephone.
E) The CCR Agent is in After Call Work (ACW).
2. When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?
A) The users have not been assigned a direct dial code.
B) The user rights are not defined.
C) The upgrade license is not valid in the IP Office.
D) The lines on the system are out of service.
3. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A) 4
B) 1
C) 3
D) 2
4. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?
A) Miscellaneous Action
B) Database Action
C) Configuration Action
D) Condition Action
5. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)
A) Network packet sniff from the IP Office port
B) Auto attendant WAVE file
C) Line circuit ID
D) IP office configuration file and VoiceMail Pro call flow
E) IP Office and VoiceMail Pro traces
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D,E |
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