Prepare with latest Avaya 3303 Pass-King Actual Torrent

Updated: Oct 15, 2026

No. of Questions: 82 Questions & Answers with Testing Engine

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Avaya 3303 Exam Syllabus Topics:

SectionObjectives
System Installation and Configuration- Installation prerequisites and environment setup
- Core system configuration and integration
Reporting and Administration- User administration and security roles
- Reporting tools and analytics
Campaign Management- Outbound dialing strategies and optimization
- Campaign creation and configuration
Maintenance and Troubleshooting- Error handling and troubleshooting procedures
- System monitoring and performance tuning
Avaya Proactive Contact Architecture- System components and deployment architecture
- Dialing modes and campaign processing flow

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

Question #1

Every day in the early afternoon, dccserver crashes. The system operator calls support and asks for an explanation.Which three resources would you use to investigate this problem further? (Choose three.)

  • A. cron
  • B. dccs_logfile
  • C. account.log
  • D. cd.log
  • E. soe_log
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #2

Which three statements are true for IP address requirements in an Avaya Proactive Contact (APC. installation? (Choose three.)

  • A. Proactive Contact requires an IP address for the Proactive Contact System CPU to allow communication to the network.
  • B. Other internal components are assigned IP addresses by Avaya to separate internal and externalwork traffic.
  • C. Static IP addresses are needed for supervisor workstations.
  • D. The APC server IP address is required for Proactive Contact Agent installation.
  • E. The Administration Stored Procedure Interface (ASPI) server component needs a securitytoken/key and login name for the host when installed.
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Question #3

Which two statements are accurate about Agent Owned Recall (AOR) and shadow Jobs? (Choose two.)

  • A. If agent1sets an AOR on a record for tomorrow, the AOR can be passed to agent2, if agent1is not available at RECALLTIME tomorrow.
  • B. There can be more than one shadow job configured per calling list.
  • C. Supervisors have to start the shadow jobs at the start of the day.
  • D. If agent1sets an AOR on a record for 10 minutes the AOR can be passed to agent2 if agent1hasleft the job (assuming the original job is still running).
  • E. Completion Code 98 and 19 are associated with Agent Owned Recall.
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Question #4

A system administrator has set up a new completion code in Editor on Proactive Contact 5.X. A Job is started and after some time has passed, the Monitor is opened to see how many calls have been released using the new completion code. No calls have been released.
What are three reasons for this happening? (Choose three.)

  • A. The agents was not aware of the new completion code.
  • B. The new completion code is an agent completion code.
  • C. The new completion code Is not available for use untilafter the next dialer restart.
  • D. The new code was not available because it was created on another dialer in the pod.
  • E. The completion code was not assigned to a short-cut key.
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Question #5

What does the Expert Calling Ratio setting determine?

  • A. how many calls to place, based on the ratio of total agents on the campaign and the number of available lines
  • B. when to place outbound calls for agents while in idle time
  • C. how many calls to place, based on the ratio of prior call outcomes (connects versus non-connects)
  • D. when to place outbound calls for agents while in work time
  • E. how many calls to place, based on the ratio of idle agents and agents on calls
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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